Here is a set of the most frequently asked questions. If you haven't found what you were looking for here, please contact us with your question. We are accessible thorugh social media and email, we usually respond within few hours.
HOW LONG DOES IT TAKE TO GET MY FILM DEVELOPED?
Normally it takes up to 2 days to have your roll developed and receive yoru scans digitally. The estimate is given when you drop the roll(s) off with us.
HOW CAN I GET MY FILM PROCESSED?
You can deliver your film in person to our store at Elegaststraat 1 in Eindhoven, and pay on-site. You can also make a mail order on our website and send us your film from all over the world!
For mail orders you can use the old fashioned paper form and send it to us digitally via email, or make an order in out webstore.
Read more on our lab page
CAN I PAY WITH CARD IN YOUR STORE?
Unfortunately, we do not have a working terminal just yet. At the moment we accept only cash and payment done with Tikkie, which is a payment request link (available only for ducth bank accounts).
WHEN AND HOW DO I DROP OFF MY ROLLS FOR PROCESSING?
You can drop off your rolls in person in our store or make use of one of our dropboxes. If you wish to come by our office please make an appointment beforehand - due to nature of our business we might not be physically available throught the contact hours.
DO YOU OFFER FREE SHIPPING?
As we are trying our best to keep film photography affordable to everyone by having low markups on the film stocks sold by us, we are unable to cover the shipping expenses for you. Instead we are offering lower transport costs for order above certain threshold.